Frequently Asked Questions
Question left unanswered? Feel free to reach out, and someone from our team will get back to you within 48 hours.Contact Us
How does the technology work?
We use Artificial Intelligence to track our inventory. This means that your experience using our Smart Fridges is as seamless as possible. Simply walk up to the fridge, unlock the door via the QR Code, grab what you want, and get on with your day.
Can I choose what's in the fridge?
Please do! Any and all feedback via our app will directly affect our stocking algorithms, always ensuring that the food you like best in the fridge is always there waiting for you.
How do I unlock the door?
Simply scan the QR code on the door. This will prompt you to create an account. Membership is required to complete a transaction.
How do I get one in my building?
Hop on our waitlist, or reach out to us directly. If you're an interested customer, ask your landlord or office manager about Mama Gaia.
I'm unsure if my transaction went through. Where is my receipt?
You should receive a notification of purchase on your phone once you've shut the door after grabbing an item. You will receive a detailed receipt with the item purchased within 24 hours.